I changed this post. That poor man at Verizon wireless got an irate phone call from a wired customer. Then I posted his info here. I removed it once I realized my mistake. I did get action, though. It was from this email that I sent to their investor relations department:
My name is X. Despite numerous service calls, I haven't had a working land line since 8/24. Is there anything that Verizon wants to do about this, or shall I cancel my service and get a second cell phone for the house? I have an AT&T cell phone now. You guys are very close to losing a customer. Take a look at my job title. Lots of people ask me for advice on these matter. My land line is X.
-X
Title would have been impressive here.
Removed for my own protection.
